@Joris
it seems to me no user error, it can't be an user error...
always try the latest Firmware, although 1.08 seems to introduce again some problems (boot problems), but not that nasty as in your case.
a bad unit... i am afraid... (if i am wrong correct me.)
Joris Daniel
Hey everyone!
I opened a ticket as well, but I figured I'd check with you all in case I'm overlooking something.
I suspect there is faulty hardware in the ERAE 2 unit I received last week. I started following the new tutorial video on how to start with looping when I noticed some strange hardware behavior that doesn't line up with the video.
- the button on my encoder doesn't click. I can scroll through settings, but selecting them by clicking the button, doesn't do anything. Recorded this one video.
- the parameter (gear) button, as well as the 1-8 buttons, seem unresponsive. I was trying to copy the tutorial, and I'm unable to go to the next lane.
I've looked through the manual and there doesn't seem to be anything that would be preventing me from using these buttons. I tried updating to the latest software, but that didn't seem to fix it.
Is there a user error here, or anything else I can test before concluding there's something wrong?
https://www.dropbox.com/scl/fi/h1faprygeyq2rykecu5kb/ERAE_II_possibledefect.mov?rlkey=rr3sxlwidpxcelae7j8249gf2&dl=0