Mine made it to Australia yesterday, after I had to pay an extra $240 in import fees.
that much I can understand.
From what I've gathered, the Embody team is pretty tiny, and seems like they are pretty busy. Hopefully they get back to you next week.
One of the companies I had been working with finally went insolvent, and now I have 2 expensive paperweights gathering dust. Covid absolutely destroyed them.
I'm hoping Embody stays resilient during this time.
Im def happy that yours did. The problem is, this company has horrible service, so even if your unit works for a while, if you have an issue, good luck getting it dealt with in a timely manner, which will not work for someone trying to be professional. def 10/10 on the design for sure. 2/10 customer service.
Mine is apparently waiting for a UK PSU as they ran out!
did you try the new firmware they released this morning?
Sam King
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