This article explains how to update your Erae2 device with the latest firmware.

Prerequisite

• Download latest available software: https://www.embodme.com/downloads
  • Erae Lab for Erae 2
  • Erae 2 firmware
• Erae2 with power supply:
  • power supply provided (15W+)
  • powered through USB power port
• Host computer: PC, MacOs or Linux (Ubuntu) computer

Update Process

• Open Erae Lab for Erae2

• Connect Erae2 with USB cable via USB device port
  

• Click Erae Settings (top right) -> Drop or Select update file

• Click on Start Update

• Pop-ups box: Please make sure to close your DAW -> OK

• Pop-ups box: Save your layouts first
  • Yes: Save the loaded project on Erae2 your host computer (update will proceed after)
  • No: Move forward with the update
    
    

• The update should start:

Your Erae2 will show the status of the update on the LCD screen:

• "Receiving file"
• "Installing..."
• "Update done Rebooting"

The Erae2 will reboot automatically after these.

Troubleshooting

Update fails or does not complete

If when starting the update from EraeLab your Erae2 is stuck in "Waiting For USB" or "Ready for Update", you can try to force the Erae2 to be in update mode.

Run the following steps:

• Close EraeLab and turn Erae2 OFF
• Hold [SETTING] button while turning Erae2 ON: Erae2 should be in "Waiting For USB" or "Ready for Update"
• Connect Erae2 to your computer
• Open EraeLab
• Proceed to the update via the top right "Erae Setting button

If you are still experiencing issues, please contact the customer support:
https://embodme.freshdesk.com/support/tickets/new

Update successful but Erae2 cannot reboot after update

Run the following steps:

• Turn Erae2 OFF
• Unplug all USB from your Erae2 and only keep the USB-power with provided power supply
• Remove SD card
• Hold [RETURN] button while turning Erae2 ON